Answer: Yes, PowerBot is scalable and can be customized to meet the needs of businesses of all sizes, from small startups to large corporations.
Answer: No, PowerBot is designed to be accessible to everyone, regardless of their technical level. The interface is intuitive and allows you to create powerful chatbots without the need for coding.
Answer: Yes, PowerBot supports multiple languages, allowing you to reach a global customer base effectively.
Answer: PowerBot is fully integrated with Bitrix24, allowing you to manage and automate conversations directly within the platform. Installation is simple and quick.
Answer: Yes, PowerBot is highly flexible and can be adapted to meet the specific needs of different industries such as retail, healthcare, finance, among others.
Answer: We offer comprehensive support, including tutorials, knowledge base, and customer support via chat. Additionally, we have premium support plans for businesses that require priority assistance.
Answer: Yes, PowerBot is versatile and can be used to automate tasks that the customer service team performs daily, such as creating and updating CRM records as well as intelligent summaries to support the approach of human service agents.
Answer: PowerBot implementation is quick and can take less than 1 hour, depending on the complexity of your needs. Our support team is on hand to ensure a smooth integration.
Answer: Yes, security is a priority for us. PowerBot uses advanced security protocols to protect your company data and ensure the privacy of conversations.
Answer: Yes, we offer a free 14-day demo so you can try out all of PowerBot’s features and see how it can benefit your business. We also provide an interface for you to evaluate the level of service that a PowerBot chatbot can provide. Click here to chat with our demo chatbot for sales teams .
How do I use AI in my PowerBot?
Answer: To enhance your chatbot with the use of AI, simply integrate Chat-GPT with your PowerBot.
How do I integrate Chat-GPT into my PowerBot?
Answer: Just have an OpenAI account and generate an OpenAI API key . After generating the API key, access your PowerBot, go to the “Integrations > GPT Chat” component, insert the integration token and save the settings.
How does the pricing of Chat-GPT integrated into my PowerBot work?
Answer: Chat-GPT API pricing in PowerBot is based on usage volume, which is measured in tokens.
What are Tokens in Chat-GPT integration?
Answer: Tokens are pieces of text, which can be words or parts of words. The number of tokens used depends on the amount of text submitted and the response generated by the AI.
How can I estimate my cost of using Chat-GPT AI?
Answer: To estimate the cost, follow the steps below:
Understand the Use of Tokens:
Input Tokens: Number of tokens used in user input (e.g. messages received in support).
Output Tokens: Number of tokens generated by the AI as a response (e.g. responses from your chatbot).
Calculate the Amount of Tokens per Interaction:
Example: If a user input is 30 tokens and the AI response is 70 tokens, the total will be 100 tokens per interaction.
Determine the Volume of Interactions:
Estimate how many interactions your chatbot processes per day or month. For example, 1,000 daily interactions results in 30,000 monthly interactions.
Multiply Token Volume by Interaction:
If each interaction uses 100 tokens and there are 30,000 monthly interactions, the total would be 3,000,000 tokens per month.
Apply Cost per Token:
With the GPT-3.5 model, the cost might be $0.002 per 1,000 tokens. For 3,000,000 tokens, the cost would be $6.
To check the updated price per volume of tokens used, visit the OpenAI page: https://openai.com/api/pricing/
Adjustment Based on the Model Used:
If you use GPT-4, the cost per 1,000 tokens will be higher. Adjust the calculation as needed.
Consider Additional Variables:
Factors such as usage spikes or longer responses can increase token consumption.
Estimate Total Monthly Cost:
Multiply the total number of tokens by the cost per token of your chosen model.
Monitor and Adjust:
Use OpenAI’s monitoring tools to check token consumption and adjust your cost estimates regularly.